The inconvenience of online (number 57)
10 years ago when I moved house it was really easy to update my contact details at 50 organizations that I have dealings with.
- I make a template "change of address" letter,
- do a "Mail Merge" with the address book from my PDA,
- hit print
- sign (x50)
- post (x50).
It could all be done in the space of one episode of "X-Files".
When I moved this summer I had the "convenience" of changing my address online, at the same 50 organizations. Imagine how much more convenient that was...
- Log onto company one's website,
- create an account,
- choose a password,
no not that password, your password must have four characters three numbers and a punctuation symbol,
- enter your customer number,
no you CUSTOMER number, not your ACCOUNT number,
- check your email for the confirmation link,
- check your email for the confirmation link,
- check your email for the confirmation link,
- go for a poo
- check your email for the confirmation link,
- watch an episode of "Heroes"
- check your email for the confirmation link,
- unsubscribe from the dozen 'tailored' message lists that you're automatically approved for
- type in your address
Repeat 50 times. Oh, except company two require a password with between 6 and 10 alpha-numeric characters (no puctuation), company three already issued you a password, it's on the piece of paper they sent ... to your old address, company 4 requires you to "Recount your first childhood sexual encounter" as the security question ... etc., etc.
I should be done around the time this house falls down.
- I make a template "change of address" letter,
- do a "Mail Merge" with the address book from my PDA,
- hit print
- sign (x50)
- post (x50).
It could all be done in the space of one episode of "X-Files".
When I moved this summer I had the "convenience" of changing my address online, at the same 50 organizations. Imagine how much more convenient that was...
- Log onto company one's website,
- create an account,
- choose a password,
no not that password, your password must have four characters three numbers and a punctuation symbol,
- enter your customer number,
no you CUSTOMER number, not your ACCOUNT number,
- check your email for the confirmation link,
- check your email for the confirmation link,
- check your email for the confirmation link,
- go for a poo
- check your email for the confirmation link,
- watch an episode of "Heroes"
- check your email for the confirmation link,
- unsubscribe from the dozen 'tailored' message lists that you're automatically approved for
- type in your address
Repeat 50 times. Oh, except company two require a password with between 6 and 10 alpha-numeric characters (no puctuation), company three already issued you a password, it's on the piece of paper they sent ... to your old address, company 4 requires you to "Recount your first childhood sexual encounter" as the security question ... etc., etc.
I should be done around the time this house falls down.
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